[APPLY NOW] Sales Administrator at AGUK College

Sales Administrator at AGUK College

Are you an exceptionally organized professional with keen attention to detail? Do you have a knack for multitasking and ensuring seamless coordination between teams? If so, we invite you to become a part of our vibrant and dynamic sales department as a Sales Administrator.

In this pivotal role, you will provide vital support to the sales team by managing essential administrative duties, streamlining internal communication and delivering top-tier customer service.

To excel in this position, you must be adept at using various software applications, efficiently handling multiple responsibilities and managing time effectively.

Key Responsibilities

As a Sales Administrator, you will be entrusted with a broad range of tasks aimed at enhancing the efficiency of the sales team. Your daily responsibilities will include:

1. Administrative Support for the Sales Team

• Assisting the sales department with essential administrative functions, ensuring smooth operations.
• Generating and compiling sales reports, keeping all records accurate and up to date.
• Organizing sales-related documentation, contracts and customer correspondence for easy access.
• Handling invoice processing, maintaining sales records and ensuring all financial transactions are documented properly.

2. Communication and Customer Service

• Serving as the key point of contact for both internal teams and external clients.
• Managing email correspondence and providing timely responses to customer inquiries.
• Liaising between customers and the sales team, ensuring smooth coordination.
• Resolving customer concerns efficiently, ensuring high levels of client satisfaction.

3. Software Utilization and Data Management

• Proficiently using Microsoft Office Suite (Word, Excel) to draft documents, prepare presentations and perform data analysis.
• Updating and maintaining customer accounts in Sage software, ensuring accuracy and completeness of all data.
• Collaborating with IT to resolve software-related issues and ensure uninterrupted workflow.

4. Sales Meeting Coordination

• Scheduling sales meetings organizing agendas and preparing meeting materials.
• Taking detailed minutes during meetings and ensuring follow-ups on action items.
• Coordinating team meetings, conferences and client calls for seamless communication.

5. Order Processing and Shipment Tracking

• Managing the end-to-end order process, from order placement to final delivery.
• Ensuring smooth shipment tracking and timely order fulfillment.
• Addressing customer queries regarding order status, delivery timelines and returns.

6. File and Documentation Management

• Maintaining an organized digital and physical filing system for all sales-related documents.
• Keeping customer records, sales agreements and policy documents well-structured and easy to retrieve.

7. Cross-Departmental Collaboration

• Working closely with IT support teams to troubleshoot technical issues affecting sales operations.
• Coordinating with finance and operations teams to ensure proper documentation and compliance with sales policies.

Required Qualifications and Skills

To thrive in this role, you should possess the following:

1. Technical and Software Proficiency

• Strong IT skills with hands-on experience in Microsoft Office applications, especially Word and Excel.
• Familiarity with Sage software is an added advantage, though training will be provided if necessary.

2. Strong Communication Abilities

• Excellent verbal and written communication skills in both English and Bangla.
• Ability to engage professionally with clients, internal teams and external partners.

3. Time Management and Organizational Skills

• Ability to prioritize tasks efficiently in a fast-paced environment.
• Strong organizational abilities to ensure deadlines are met without compromising quality.

4. Customer Service Experience

• Previous customer service experience is highly beneficial, as the role involves direct interaction with clients.

5. Problem-Solving and Attention to Detail

• A proactive approach to resolving issues with efficiency and accuracy.
• Strong attention to detail to ensure error-free documentation and communication.

Compensation and Benefits

We believe in rewarding our employees for their hard work and dedication. As a Sales Administrator, you will receive:

1. Salary Package

• Competitive annual pay range of £26,603.00 – £31,000.00.
• Additional earnings through performance-based bonuses.

2. Additional Benefits

• Free parking for employees commuting by personal vehicle.
• UK Visa Sponsorship, providing an opportunity for international candidates to join our team.

Work Schedule

Our working hours are structured to provide flexibility while ensuring productivity. The job schedule includes:

• 8-hour shifts during the day.
• Regular workdays from Monday to Friday.
• Availability for occasional weekend work or special assignments.
• Work schedules may include holiday shifts as needed.

Eligibility and Experience Requirements

To qualify for this role, you should meet the following requirements:

• Minimum of one year of experience in an administrative role (preferred but not mandatory).
• Strong understanding of sales processes and customer service best practices.

Work Location

• This is an in-person role, meaning candidates must be able to commute or relocate to work onsite.

Application Process

Key Deadlines

• Application Deadline: 02/02/2025
• Expected Start Date: 31/03/2025

If you are excited about the opportunity to contribute to a fast-paced sales environment and possess the necessary skills, we encourage you to apply today!

Join us and be a part of a thriving team where your contributions will make a real impact.

Here are 15 frequently asked questions (FAQs) along with their answers regarding the Sales Administrator job position:

1. What is the primary role of a Sales Administrator?

A Sales Administrator supports the sales team by handling administrative tasks, managing customer accounts, processing orders, coordinating meetings and ensuring smooth communication between departments.

2. Is prior experience required for this role?

While one year of administration experience is preferred, it is not mandatory. Candidates with strong organizational, communication and IT skills are encouraged to apply.

3. What software skills are required for the role?

Proficiency in Microsoft Office Suite (Word, Excel) is essential. Experience with Sage software is an added advantage but not mandatory, as training will be provided.

4. Is this a remote or in-person position?

This is an in-person role, requiring employees to work on-site at the company’s office location.

5. Does the company provide visa sponsorship for international applicants?

Yes, the employer offers UK visa sponsorship, making it a great opportunity for international candidates.

6. What is the salary range for this position?

The annual salary ranges from £26,603.00 to £31,000.00, with additional earnings available through performance-based bonuses.

7. What is the work schedule like?

The job follows a Monday to Friday schedule with an 8-hour day shift. Weekend availability may be required occasionally.

8. What are the key responsibilities of a Sales Administrator?

Responsibilities include preparing sales reports, processing orders, updating customer accounts, coordinating sales meetings, managing customer queries and assisting with administrative duties.

9. What are the main qualifications required for this role?

Candidates should have strong organizational skills, proficiency in Microsoft Office, effective time management, excellent communication (in English & Bangla) and attention to detail.

10. Is previous customer service experience necessary?

It is not required but is considered an added advantage, as the role involves interacting with customers.

11. What benefits does the company offer besides salary?

Additional benefits include free parking and a structured performance bonus system.

12. What is the deadline to apply for the position?

The application deadline is 02/02/2025, so interested candidates should apply before this date.

13. When is the expected start date for the hired candidate?

The expected start date for successful candidates is 31/03/2025.

14. Will there be training provided for new hires?

Yes, training is provided, especially for software like Sage, ensuring new employees can effectively perform their duties.

15. How can I apply for this role?

Interested candidates should submit their application through the employer’s official job portal, website or recruitment platform before the deadline.